At Pro Care Solutions, we aim to deliver your orders quickly, safely, and efficiently across Pakistan.
1. Shipping Charges
- Standard Shipping Fee: Rs. 250
- Free Shipping: Available on advance payments
- For Cash on Delivery (COD) orders, shipping charges are included in the total bill
2. Delivery Time
- Orders are delivered within 3–6 working days
- Delivery time may vary depending on your location
📌 Note: Remote areas may require additional delivery time.
3. Order Processing Time
- Orders are processed within 24–48 hours after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
4. Order Confirmation
- Our team will contact you via call, SMS, or WhatsApp to confirm your order
- Orders not confirmed may be canceled automatically
5. Delivery Partners
- We use trusted courier services to ensure safe and timely delivery across Pakistan
6. Tracking Your Order
- Once your order is shipped, you may receive tracking details via SMS or WhatsApp (if available)
7. Delivery Issues
If you face any issues such as delay or non-delivery:
- Contact us immediately with your order details
- We will coordinate with the courier service to resolve the issue
8. Failed Delivery Attempts
- If the customer is unavailable or does not respond, the courier may attempt delivery again
- After multiple failed attempts, the order may be canceled
9. Incorrect Address
- Please ensure your shipping address and contact details are correct
- We are not responsible for delays or losses due to incorrect information
10. Contact Us
For shipping-related queries:
- WhatsApp: 0309-6062180
- Email: procaresolutionsoffical@gmail.com
- Address: Muridke, Pakistan (Postal Code: 39000)