Welcome to Pro Care Solutions. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. General
- These terms apply to all visitors, users, and customers of our website.
- By placing an order, you confirm that you agree to these Terms & Conditions.
- We reserve the right to update or change these terms at any time without prior notice.
2. Products & Information
- We strive to provide accurate product descriptions and images.
- However, slight variations may occur due to lighting, packaging updates, or natural ingredients.
- Our Herb Hair Oil is made with natural ingredients; results may vary from person to person.
3. Pricing & Payments
- All prices are listed in PKR (Rs.).
- The price of Herb Hair Oil (200ml) is Rs. 1999.
- We offer:
- Cash on Delivery (COD)
- Advance payment options
- We reserve the right to change prices at any time without prior notice.
4. Order Confirmation
- After placing an order, you will receive a confirmation via call, SMS, or WhatsApp.
- We reserve the right to cancel or refuse any order due to:
- Incorrect information
- Suspicious activity
- Product unavailability
5. Shipping Policy
- Standard Delivery Charges: Rs. 250
- Free Shipping: On advance payment (COD orders include shipping charges)
- Delivery Time: 3–6 working days
- Delays may occur due to unforeseen circumstances (weather, logistics issues, etc.)
6. Use of Product
- Our products are for external use only.
- Perform a patch test before full application, especially for sensitive skin/scalp.
- We are not responsible for allergic reactions caused by individual sensitivities.
7. Returns & Refunds
- Returns are only accepted in case of:
- Damaged product
- Wrong product delivered
- The customer must report the issue within 24 hours of delivery.
- No returns or refunds for change of mind.
8. Intellectual Property
- All content on this website (text, images, logo, branding) belongs to Pro Care Solutions.
- Unauthorized use, copying, or reproduction is strictly prohibited.
9. Limitation of Liability
- We are not liable for:
- Any indirect or incidental damages
- Delays in delivery beyond our control
- Misuse of our products
10. Privacy
- Your personal information is handled according to our Privacy Policy.
- We ensure your data is kept secure and confidential.
11. Governing Law
- These Terms & Conditions are governed by the laws of Pakistan.
- Any disputes will be handled under Pakistani jurisdiction.
12. Contact Information
For any questions or concerns:
- WhatsApp: 0309-6062180
- Email: procaresolutionsoffical@gmail.com
- Address: Muridke, Pakistan (Postal Code: 39000)